Google review
Public · Visible on your Google profile
★★★★★
“Great bays, easy setup, and the team got our whole group playing. We’ll be back.”
The automated review system for indoor golf venues.
Every player gets a text after their session. Five-star players go to Google to post a review. Everyone else tells you privately.
Automatic textsYour branded review pageAutomatic review replies
You run the bays.
We handle the follow-up.
- Simulator venues
- Indoor golf clubs
- Golf lounges
The player review process
Here’s exactly how it works.
One text after their session. Your venue’s rating page. A clear next step.
1
We text your player.
After their session, they receive an SMS with a link to your venue’s rating page.
2
They choose a rating.
The link opens a page branded for your venue, with three rating options.
4:44
FS
Fairway Social
How was your session?
Try it: tap a rating below
3
They write a Google review.
Five-star players land here to write their review. Lower ratings open your private form.
4:44
×Write a review
Fairway Social
Share details of your experience
at Fairway Social…
at Fairway Social…
Add photos & videos
FS
Fairway SocialPrivate feedbackHow could we
have done better?
Tell us what happened so our team can follow up.
Your feedback
Share your experience…
Email address
you@example.com
Send feedback
Sent to your venue’s team.Not posted on Google.
5 stars
Google review formPlayers can write and publish a review on your Google Business Profile.
1–4 stars
Private feedback formTheir feedback goes directly to your team, rather than being posted to Google through this flow.
Fairway Social is an example venue. Tap a rating to try both paths. This demo sends no feedback and publishes no reviews.
Example golf venue: Fairway Social. Showing the five-star path to Google.
A golf club’s results
More reviews.
More players heard.
Player follow-ups brought in Google reviews and useful private feedback.
20+
Talk through your venue
Google review appeals submitted
Separate service. Google decides each appeal’s outcome.
Anonymous golf club
The first seven weeks
ON GOOGLE125Five-star reviewsPublished on Google
RECEIVED PRIVATELY55Negative responsesSent to the venue’s team
Five-star Google reviewsPrivate negative feedback
Illustrated weekly progression · cumulative totals
Weeks 1–6 are illustrative estimates. Only the final seven-week totals are reported.
After every session
Your reviews,
on autopilot.
Keep your team focused on the next booking.
We’ll take care of the follow-up.
Automatic follow-ups
A text after the session, while the experience is fresh.
Automatic review replies
A reply to each review, without another task for your staff.
Negative review appeals
We assess and appeal reviews that violate Google’s policies.
Two ways to hear from your players Examples
Private feedback
Private · Only your team sees this
“Our bay took a while to get set up, so we lost some playing time. Could someone follow up?”
Sent to your team, not posted to Google.
The session ends.
The follow-up begins.
We text players after their session to ask for a review or private feedback.
Every booking has a story. Explore the feedback.
Everyday bay bookings
Hear about the setup, the space, and the service after players finish their session.
Example feedback · Bay booking
“Easy setup, a great bay, and plenty of time to get a full round in.”
League nights & regulars
Make feedback part of the experience, without another job for the front desk.
Example feedback · League night
“Love our weekly league. It would help to have the bays ready a little earlier.”
Group bookings & events
Find out what worked for the group and what your team can improve for next time.
Example feedback · Group event
“The team got all three bays going quickly. Everyone had a great time, even the first-timers.”
Your venue. Your players.
A better way to follow up.
Pricing
Plans for golf simulators.
Every plan texts your players after their session.
Starter
Just the review request, no filter.
$99USD/month
50 review requests a month
Get started with Starter- Review request texts
- Not included: Review filter
- Not included: Negative review appeals
- Not included: Automatic review replies
Most popular
Growth
Every feature. Right for most venues.
$179USD/month
100 review requests a month
Get started with Growth- Review request texts
- Review filter
- Negative review appeals
- Automatic review replies
Unlimited
Every feature, for busy golf venues.
$279USD/month
Unlimited review requests
Get started with Unlimited- Review request texts
- Review filter
- Negative review appeals
- Automatic review replies
Commonly asked questions
How does setup work?
We review your booking process and agree when to text players after their session.
Will it match my branding?
Yes. Your rating page uses your venue’s name and branding. Fairway Social is just our demo.
Where do reviews and feedback go?
Five-star players can write and publish a review on Google. Lower ratings open a private form sent to your team. Nothing is posted automatically.
Can you remove negative reviews?
We appeal Google reviews that violate its policies. Google decides the outcome; removal isn’t guaranteed.
See Review Rep
in action.
A quick walkthrough, tailored to your venue.
- Text players after their session.
- Collect Google reviews and private feedback.
- Reply to reviews automatically.